From Control To Drift

Firms are investing considerable resources to create large information infrastructures able to fulfil their varied information-processing and communication needs.

The more the drive towards globalization, the more such infrastructures become crucial. The "wiring" of the corporation should be done in a way that is aligned with its corporate strategy - it is global and generates value.

This book presents six in-depth case studies of large corporations - AstraZeneca, IBM, Norsk Hydro, Roche, SKF, and Statoil - which offer a picture of the main issues involved in information infrastructure implementation and management. Far from being a linear process, the use of the information infrastructure is in fact an open-ended process, in many cases out of control.

Current management models and consulting advice do not seem to be able to cope with such a business landscape. This book provides the reader with interpretations and theories that can foster a different understanding and approach.