Statistical Process Control For Quality Improvement- Hardcover Version

A textbook for a graduate or advanced undergraduate course; some individual chapters have also been used for short industrial courses in Texas and Poland by Thompson (statistics, Rice U.) and Koronacki (artificial intelligence, Polish Academy of Sciences). To the statistical methods used in industr
While the common practice of Quality Assurance aims to prevent bad units from being shipped beyond some allowable proportion, statistical process control (SPC) ensures that bad units are not created in the first place. Its philosophy of continuous quality improvement, to a great extent responsible for the success of Japanese manufacturing, is rooted in a paradigm as process-oriented as physics, yet produces a friendly and fulfilling work environment. The first edition of this groundbreaking text showed that the SPC paradigm of W. Edwards Deming was not at all the same as the Quality Control paradigm that has dominated American manufacturing since World War II. Statistical Process Control: The Deming Paradigm and Beyond, Second Edition reveals even more of Deming's philosophy and provides more techniques for use at the managerial level. Explaining that CEOs and service industries need SPC at least as much as production managers, it offers precise methods and guidelines for their use.Using the practical experience of the authors working both in America and Europe, this book shows how SPC can be implemented in a variety of settings, from health care to manufacturing.;It also provides