The Experience!
The Experience! - How To Wow Your Customers And Create A Passionate Workplace (Hardcover, 1)
R 1 041.00
Loot · checked 27 Sep 2026
- Average
- R 1 041.00
- Lowest seen
- R 1 041.00
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- 27 Sep 2026
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- Loot
Description
"'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop."' -- Jerry Vass, author of "Soft Selling in the Hard World " "'Lior Arussy spins a cautionary tale for the transition companies m"
"The Experience" is the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.
"The Experience" is the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.
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