The HR Scorecard

This book offers a different way to measure human resources' strategic value to company success, by thinking about the contributions of individuals to business success. It makes the case that the role of human resources is increasingly important, as company assets become more intangible and reliant on intellectual capital, and provides a framework that focuses on identifying where human resources issues are performance drivers - or impediments - to strategy implementation. The guide develops a measurement system that provides valid, reliable indicators to human resources' contribution to the success of stategy implementation, and ultimately to firm performance. Recommendations included are supported by clear and persuasive examples, as well as the author's survey of 2,800 firms.