The ISO 9000 Workbook

Written by the ISO 9000 authority, Greg Hutchins, The ISO 9000 Workbook is a comprehensive resource that will assist any information and updates on ISO standards. The Workbook outlines a proven approach to developing and maintaining quality systems documentation. Starting with a review of quality procedures, work instructions, and quality manuals, Hutchins includes a complete explanation of how to prepare each type of quality documentation. Sample Quality Manuals are included along with step-by-step advice and guidelines. ISO implementation teams and team leaders will see invaluable guidelines on preparing vital quality procedures and work instructions. Hutchins outlines an easy-to-follow process for developing this level of quality documentation. In addition, The Workbook includes dozens of sample quality procedures and work instructions for a wide variety of business processes.