Yealink YHS36 E2 Dual RJ9 Wired Headset - Stereo, Noise-Cancelling Mic

The Yealink YHS36 E2 Dual is a purpose-built analog wired headset designed to do one job exceptionally well: deliver clear, reliable, all-day calling on Yealink IP desk phones. Where wireless headsets add complexity, pairing steps, and batteries to manage, the YHS36 E2 strips all of that away with a QD (Quick Disconnect) to RJ9 connection that plugs straight into the headset port on Yealink's enterprise phone range and simply works - no drivers, no setup, no charging.

At just 129 g, the dual-ear version is engineered for genuine all-day wearing ease. This is a meaningfully lighter build than earlier Yealink wired headsets, and the difference shows up over an eight-hour shift: less pressure on the head, less fatigue by the afternoon, and a headset that call centre agents and office workers alike can wear from first call to last without wanting to take it off.

Audio quality comes from 35 mm speakers tuned for wideband performance across a 20 Hz-20 kHz frequency response, giving calls a fuller, clearer sound than the narrowband audio typical of entry-level corded headsets. On the input side, the noise-cancelling microphone uses a MEMS uni-directional design with a wide 100 Hz-14 kHz frequency response to pick up your voice clearly while suppressing the background noise around it - exactly what's needed in an open-plan office or a busy call centre floor.

The design itself is built around comfort and durability. A 300 adjustable boom allows flexible dual-side wear, so left- or right-ear preference is never an issue, while soft memory foam and generously sized ear cushions - paired with a soft TPE headband and an optional memory foam pad - keep the headset comfortable through long shifts. The cable itself is tangle-free and built to survive the daily wear of being plugged, unplugged, and coiled up at the end of a shift.

This is a headset built for volume deployment: call centres, reception desks, service teams, and any office running Yealink IP phones at scale, where the priority is dependable audio quality and zero setup friction across every seat.

KEY FEATURES (RJ9 QD-TO-RJ WIRED CONNECTIVITY)

QD to RJ9 Plug-and-Play ConnectionThe YHS36 E2 connects via a Quick Disconnect (QD) cable terminating in an RJ9 plug, giving it true plug-and-play compatibility with Yealink's enterprise IP desk phone range. There's no software to install and no pairing process - plug the RJ9 connector into the headset port on a compatible Yealink phone and the headset is ready to use. The QD connector also means you can disconnect and walk away from your desk without removing the headset from your head, then reconnect in seconds when you're back.

All-Day Wearing Comfort at 129gAt 129 grams, the dual-ear YHS36 E2 is built to disappear during long stretches of calls. Generously sized ear cushions in soft memory foam distribute pressure evenly, while the soft TPE headband - with an optional memory foam pad - reduces the fatigue that heavier or stiffer headsets cause over a full shift.

Wideband Audio Through 35mm SpeakersDual 35 mm speakers deliver wideband sound reproduction across a 20 Hz-20 kHz frequency response, giving voice calls noticeably more clarity and body than the compressed, narrowband audio common on basic corded headsets. Calls sound fuller and more natural on both ends of the line.

Noise-Cancelling MEMS MicrophoneThe uni-directional MEMS microphone is tuned to a wide 100 Hz-14 kHz frequency response and built to isolate your voice from surrounding noise. In open-plan offices, call centres, or anywhere multiple people are on calls simultaneously, this keeps your voice clear on the other end without picking up every conversation happening around you.

300 Adjustable, Dual-Side Wearable BoomThe microphone boom rotates through 300 of adjustment, allowing the YHS36 E2 to be worn comfortably on either ear depending on preference or desk setup. It's a small detail that matters in shared workstations or hot-desking environments where different users have different wearing preferences.

Durable, Tangle-Free CableBuilt for the realities of daily office use, the cable resists tangling and is engineered to hold up to repeated connect-disconnect cycles, plugging in, and being coiled away at the end of each day - important for headsets that see heavy, continuous use across a working week.

WHO IS THIS FOR?

• Call centre and contact centre agents who need dependable, all-day wired audio without battery management
• Reception and front-desk staff running Yealink IP phones who need instant plug-and-play reliability
• Office workers and SOHO users who prefer a simple wired connection over Bluetooth pairing and charging routines
• IT and procurement teams doing volume headset rollouts across a Yealink desk phone fleet
• Shared or hot-desk workstations where a headset needs to suit both left- and right-ear wearers

TECHNICAL SPECIFICATIONS

• Model: Yealink YHS36 E2 Dual, part number 1308250
• Form factor: Dual on-ear, over-the-head wired headset
• Weight: 129 g
• Connectivity: QD (Quick Disconnect) to RJ9 wired connection
• Compatibility: Yealink enterprise IP desk phones with a headset port
• Microphone type: MEMS uni-directional microphone with noise cancellation
• Microphone frequency response: 100 Hz-14 kHz, wideband
• Microphone sensitivity: -44.0 dB re. 1V/Pa
• Speaker size: 35 mm
• Speaker frequency response: 20 Hz-20 kHz, wideband
• Speaker sensitivity: 113.8 3 dB at 0.980V
• Speaker impedance: 32 4.8 at 1.0 kHz
• Speaker input power: Normal 10 mW / Max 30 mW
• Boom design: 300 adjustable for dual-side wear
• Ear cushions: Soft memory foam, generously sized
• Headband: Soft TPE with optional memory foam pad
• Warranty: Yealink 24-month manufacturer warranty on QD wired headsets

IN THE BOX

• Yealink YHS36 E2 Dual headset
• QD to RJ9 cable
• Quick Start Guide

FREQUENTLY ASKED QUESTIONS

What does RJ9 connectivity actually mean, and why does it matter?RJ9 is the small modular connector used on the headset ports of Yealink's enterprise IP desk phones. The YHS36 E2's QD-to-RJ9 cable plugs directly into that port, giving you an instant, plug-and-play connection with no software or pairing required - you plug it in and it works.

Is this headset wireless or wired?Wired. The YHS36 E2 uses a QD-to-RJ9 cable for connection, not Bluetooth or DECT. That means no charging, no battery to manage, and no risk of dropped wireless connections - a deliberate trade-off for reliability in high-usage environments like call centres.

Will this work with any phone, or only Yealink phones?The YHS36 E2 is built for Yealink's enterprise IP desk phone range via the RJ9 headset port. It is not designed as a universal RJ9 headset for other phone brands.

What's the difference between the Dual and Mono versions?This listing is for the YHS36 E2 Dual (1308250), the binaural version with speakers in both ears - ideal for noisy environments where blocking outside sound matters. A Mono version (1308251) is also available with a single ear speaker, favoured by users who want to stay aware of their surroundings while on calls.

Can the boom be worn on either ear?Yes. The boom rotates through 300 of adjustment specifically so the headset can be worn comfortably on the left or right ear, making it suitable for shared or hot-desk setups.

What's covered under warranty?The YHS36 E2 is covered by Yealink's 24-month manufacturer warranty for QD wired headsets, covering defects in materials and workmanship from the date of purchase.

WHY CHOOSE YEALINK?

Yealink has built its reputation on unified communications hardware that IT teams can deploy at scale without headaches, and the YHS36 E2 reflects exactly that philosophy. It's not trying to be a do-everything wireless headset - it's a focused, reliable, plug-and-play tool designed specifically to work seamlessly with Yealink's own IP phone ecosystem. For businesses already running Yealink desk phones, that tight integration means faster deployment, fewer support tickets, and headsets that simply perform, shift after shift. Backed by Yealink's 24-month manufacturer warranty, it's built for the kind of continuous, high-volume use that call centres and busy offices demand.

THE BOTTOM LINE

For South African call centres, offices, and service desks running Yealink IP phones, the YHS36 E2 Dual (1308250) is the straightforward, dependable choice: RJ9 plug-and-play connectivity, wideband 35 mm audio, a noise-cancelling microphone, and an all-day-comfortable 129 g build, all backed by Yealink's 24-month warranty. No pairing, no charging, no compromises - just a headset that connects instantly and gets out of the way so your team can focus on the call.

What's in the box
1 x Yealink YHS36 E2 Dual headset
1 x QD to RJ9 cable
1 x Quick Start Guide