Poly APV-66 Electronic Hook Switch for Avaya EU-24 and Savi CS500 Series

Poly APV-66 Electronic Hook Switch for Avaya EU-24 and Savi CS500 Series The Poly APV-66 is an electronic hook switch cable designed to connect compatible Poly and Plantronics wireless headset systems to selected Avaya desk phones through the telephone’s EU24 interface. It enables remote answer and end-call control from the headset, allowing users to manage desk-phone calls while away from their desks without requiring a mechanical handset lifter. Remote Avaya Desk-Phone Call Control The APV-66 transfers electronic call-control information between a supported Avaya telephone and the connected wireless headset base. Users can answer or end compatible calls by pressing the call-control button on their headset instead of returning to the telephone. Electronic Alternative to a Handset Lifter By communicating directly with the Avaya phone, the APV-66 removes the need for a mechanical HL10 handset lifter on a compatible installation. This provides a cleaner desk-phone setup with fewer moving components. Connects Through the Avaya EU24 Interface The cable is specifically designed for supported Avaya phones equipped with an EU24 expansion-module interface. The telephone model, firmware version, headset system and available EU24 port should all be checked before purchase. Compatible Poly Headset Systems: Compatibility information identifies the APV-66 for use with selected Poly and Plantronics CS500, Savi Office and Savi 700 Series wireless headset systems. Headset Family Documented Compatible Models Poly CS500 Series CS510, CS520 and CS540 Plantronics Savi Office Series WO100, WO200, WO300 and WO350 Plantronics Savi 700 Series W710, W720, W730, W740 and W745 Additional Poly System Voyager Legend CS Compatible Avaya Phones: HP installation documentation confirms support for the following Avaya telephone models. Compatibility remains dependent on the required firmware, telephone configuration and wireless headset base. Avaya Phone Family Supported Models Avaya 2400 Series 2420 Avaya 4600 Series 4610, 4610SW, 4620, 4620SW, 4621SW, 4622SW, 4625SW and 4630SW Avaya 5400 Series 5420 Avaya 5600 Series 5610 and 5620 Important EU24 Port Requirement The APV-66 requires access to the Avaya phone’s EU24 interface. If an Avaya EU24 expansion or sidecar module is already connected, the interface will not be available for the APV-66. An alternative compatible EHS cable or connection method must then be selected. Firmware Requirements: Supported Avaya 24xx and 54xx telephones require firmware version 4.0 or later. Supported Avaya 46xx and 56xx telephones require firmware version 1.8 or later. The headset port may be positioned on the side of certain Avaya phone models. The headset base should be configured according to the Poly installation guide for the specific phone and headset combination. Key Features: Connects compatible Poly wireless headset systems to selected Avaya desk phones. Uses the Avaya EU24 expansion-module interface. Enables remote answer and end-call control from the wireless headset. Allows users to manage calls while moving away from their desks. Provides an electronic alternative to an HL10 mechanical handset lifter. Supports selected CS500, Savi Office and Savi 700 Series headset systems. Designed for compatible office, reception and contact-centre telephone installations. Technical Specifications: Specification Details Brand Poly, formerly Plantronics Model APV-66 Manufacturer Part Number 38633-11 Product Type Electronic hook switch cable Telephone Brand Avaya Telephone Interface Avaya EU24 expansion-module interface Primary Headset Compatibility Selected Poly CS500, Savi Office and Savi 700 Series wireless headset systems Remote Call Control Answer and end compatible desk-phone calls Handset Lifter Requirement No mechanical handset lifter required on a compatible installation Connection Technology Wired electronic headset control connection Computer Connection Not applicable; designed for compatible Avaya desk phones Software Requirement No computer software required for desk-phone EHS operation Minimum Firmware Version 4.0 or later for supported 24xx and 54xx phones; version 1.8 or later for supported 46xx and 56xx phones EU24 Expansion Module Use The APV-66 cannot use the EU24 interface while the same interface is occupied by an expansion module Recommended Environment Indoor office, reception and contact-centre installations Add convenient wireless call control to a compatible Avaya and Poly headset installation with the APV-66, and add it to your cart after confirming the available EU24 interface, telephone firmware and headset compatibility.